Thursday, May 21, 2009

Bank of America phone service sucks! (part 2)

So, as I was saying, online bill paying with with B of A was going
fine. Then a couple of months ago, while I was doing banking online,
there's this thing pop up on my screen. "New Security Feature!" or
something like that. Normal I would just close the pop up window if I
was surfing the net. But, this time is I am inside B of A banking
website. So, the ad intrigued me. So, I click the link...

So, this new security feature offers you added security by preventing
unauthorized person ability to create an online payee....etc. Usually,
when you add an online payee, B of A send you an email notifying the
additions. You call B of A if this is not an authorize entry. That's
after the fact...

The new feature gives you an ability to prevent someone from creating
anything with out a randomly generated authorization code. How does it
work? You ask. Here's how. If you sigh up for the service, they give
you this credit card size device which a code can be generated and
display. With the code, you can add a payee or do large amount
transaction (you set the limit)...How cool is that? The catch, It cost
$$...but wait! it gets better..

You can use your cell phone to as a receiver for this code thingie.
They will send you a text message with the code each time you add a
payee. And the best part of it? It's free! How cool is that? Being a
cheapskate I am, I sign up for the free service. And it works! I set
the preference. Each time if you trying to add someone or do something
the system have the window pop up and ask you to enter a code. A few
seconds later, a text lights up my cell phone with a code. You enter
that code and going with your banking business. So what's the problem,
you ask....Well...

stay tuned for part 3...gotta get ready to leave work on time. Lakers time!!!!!

Thursday, May 14, 2009

Bank of America phone service sucks (part 1)

I had a bunch checks to our vendor for bill paying stolen last year. It took me over 9 months to recover the lost/stole fund. So, I decide to use online bill paying whenever I can. Besides, I keep getting this advertising from B of A blaha blah blah about how good their online banking is... oh..24/7 never close....whatever. Then, postage keep going up, for ever check I send out, It costs over 40 cent (yeah, you can call me a cheapskate). So, I open some account with B of A after years of not doing business with them.

Things were going well. I use ATMs to do most of my deposit because 99% of our payment from customer are in checks. Cool, no lines. These ATMs near my office even have scanners that scan the checks as you deposit them. You don't even need to fill out deposit slips anymore. How cool is that?!

Online Bill Pay? Easy enough, just enter the payee information, enter the amount and the date you want the check to send; click, you are done. Couple of vendors didn't recognize and called for payment....

So, you ask, what's the problem? Stay tuned for part 2...

Tuesday, May 12, 2009

Testing Email Posting

Do you see this??!!